Chair: Daniela Rosner, UC Berkeley, USA
UCD: Critique via Parody and a Sequel
Contribution & Benefit: This alt.chi paper abandons technical writing conventions to parody user-centred design, and having predicted its imminent demise, more seriously derives a position (BIG design) on what could follow.
Abstract » User-Centred Design (UCD) can’t and doesn’t design on its own. Parasitic on software design, and appropriating participatory design, UCD is legitimated by what other design traditions allegedly do not do, rather than what UCD actually does make happen. Much Human-Computer Interaction (HCI) research doesn’t design, proudly rejecting any need for implications for design. UCD is strong on problems, but weak on solutions. Such weaknesses have become masked by orthodoxy and disciplinary ideology. Direct challenges to UCD are not welcome within HCI research. As a step towards finding something new and better to believe in, this alt.chi paper parodies UCD as a basis for a critique of HCI values that identifies one possible way forward.
Massively Distributed Authorship of Academic Papers
Contribution & Benefit: This work provides the first empirical evidence of the experiential aspects of large-scale collaborative research and writing using online tools, and reveals opportunities and complexities of this process.
Abstract » Wiki-like or crowdsourcing models of collaboration can provide a number of benefits to academic work. These techniques may engage expertise from different disciplines, and potentially increase productivity. This paper presents a model of massively distributed collaborative authorship of academic papers. This model, developed by a collective of thirty authors, identifies key tools and techniques that would be necessary or useful to the writing process. The process of collaboratively writing this paper was used to discover, negotiate, and document issues in massively authored scholarship. Our work provides the first extensive discussion of the experiential aspects of large-scale collaborative research.
What is the Object of Design?
Contribution & Benefit: Proposes design as accessing, aligning, and navigating “constituents” of the object of design. People interact with the object of design through its constituents, combining creativity, participation and experience in drawing-things-together.
Abstract » In this paper we reflect upon design at a conceptual level, discussing how creativity can be coupled with participation and experience, dialoguing with philosophers and social theorists, and looking for the experiential grounds of our understanding of the very nature of design. Three words: ‘drawing’, ‘thing’ and ‘together’, are at the center of our discourse. We propose a view of design as accessing, aligning, and navigating among the “constituents” of the object of design. People interact with the object of design through its constituents. The object of design is to draw things together.
Designing Collaborative Media: A Challenge for CHI?
Contribution & Benefit: A retrospective on 10+ years of experimentation with designing collaborative media. Implications for the CHI community are significant, in terms of design process as well as designer roles.
Abstract » Collaborative media refers to digital media where people outside the traditional media industries participate in production as well as infrastructural design. We argue that (1) people’s use of computers today increasingly comprise communicating in collaborative media, and that (2) designing collaborative media implies fundamental changes to design processes and designer roles, which in turn (3) forms a challenge to the proactive position of the CHI community in shaping future computer use.
Ethics and Dilemmas of Online Ethnography
Contribution & Benefit: Describes methodological issues related to online ethnography, particularly recruiting strategies and member checks.
Abstract » Using the example of research conducted in the body modification community, this paper considers some of the methodological issues of researching online communities, especially when those communities are marginalized or non-dominant. Drawing on texts that address ethical ethnographies of subcultures, I focus on boundaries between insiders and outsiders issues of recruitment, and measures of validity.