May 10, 2012 @ 09:30, Room: 15
Chair: William Hudson,
Course 32: Agile User Experience and UCD - Course
Contribution & Benefit: This course shows how to integrate User-Centred Design with Agile methods to create great user experiences. The course takes an emotionally intelligent approach to engaging team members in UCD.
Abstract » BENEFITS: This half-day course shows how to integrate User-Centred Design with Agile methods such as Scrum to create great user experiences. The course builds on the instructor’s research into empathizing skills and takes an 'emotionally intelligent' approach to engaging all team members in UCD. The course is a balanced combination of tutorials, group exercises and discussions, ensuring that participants can gain a rich understanding of the problems presented by Agile and how they can be addressed to improve usability.
ORIGINS: This is a half-day version of a popular one-day course that has been well-received within a major UK telecoms operator and at a number of public presentations in London, Brussels and Hamburg in 2010 and 2011. It was part of the CHI 2011 course offerings.
FEATURES:
- Up-front versus Agile UCD
- Empathetic design
- User Stories
- Agile usability testing
- Adding value to the Agile team
- Design maps
AUDIENCE: Usability, UX and UCD practitioners trying to integrate UCD activities within Agile teams. (Managers and others are welcome to attend, but some familiarity with UCD techniques is required.)
PRESENTATION: The course is approximately 60% tutorials and 40% activities or group discussions.
INSTRUCTOR BACKGROUND: William Hudson has 40 years’ experience in the development of interactive systems. He has contributed material on user-centered design and user interface design to the Rational Unified Process and to Addison-Wesley’s Object Modeling and User Interface Design (van Harmelen, 2001). He is the founder of Syntagm, a consultancy specializing in user-centered design and has conducted more than 300 intranet and web site expert evaluations. William has written over 30 articles, papers and studies. He is an Adjunct Professor at Hult International Business School.
WEB SITE: Further information about the instructor and this course can be found at www.syntagm.co.uk/design
ORIGINS: This is a half-day version of a popular one-day course that has been well-received within a major UK telecoms operator and at a number of public presentations in London, Brussels and Hamburg in 2010 and 2011. It was part of the CHI 2011 course offerings.
FEATURES:
- Up-front versus Agile UCD
- Empathetic design
- User Stories
- Agile usability testing
- Adding value to the Agile team
- Design maps
AUDIENCE: Usability, UX and UCD practitioners trying to integrate UCD activities within Agile teams. (Managers and others are welcome to attend, but some familiarity with UCD techniques is required.)
PRESENTATION: The course is approximately 60% tutorials and 40% activities or group discussions.
INSTRUCTOR BACKGROUND: William Hudson has 40 years’ experience in the development of interactive systems. He has contributed material on user-centered design and user interface design to the Rational Unified Process and to Addison-Wesley’s Object Modeling and User Interface Design (van Harmelen, 2001). He is the founder of Syntagm, a consultancy specializing in user-centered design and has conducted more than 300 intranet and web site expert evaluations. William has written over 30 articles, papers and studies. He is an Adjunct Professor at Hult International Business School.
WEB SITE: Further information about the instructor and this course can be found at www.syntagm.co.uk/design