Course 19: User Experience Evaluation Methods: Which Method to Choose?
Contribution & Benefit: Helps to select the right user experience evaluation methods for different purposes. A collection of methods that investigate how people feel about the system under study is provided at www.allaboutux.org.
Abstract » High quality user experience (UX) has become a central competitive factor of products in mature consumer markets. Improving UX during product development and research requires evaluation, but traditional usability testing methods are not adequate for evaluating UX. The evaluation methods for investigating how users feel about the tested system are still less known in the HCI community.
Since 2008, the instructors have been collecting a comprehensive set of 80 UX evaluation methods both from academia and industry, which is now available at www.allaboutux.org/all-methods.
This course will cover the following topics:
- the general targets of UX evaluation
- the various kinds of UX evaluation methods available for different purposes (an overview)
- how to choose the right method for the purpose
- the basics of a sample of UX methods of different types
- guidance on where to find more information on those methods
By the end of this course, you will be able to choose suitable methods for your specific user experience evaluation cases.
Our target audience consists of researchers and practitioners who want to get acquainted with user experience evaluation methods. The participants should have basic understanding of the user-centered design process, and preferably experience on usability studies.