Course 24: Choice and Decision Making for HCI

Course

May 9, 2012 @ 09:30, Room: 13A

Chair: Anthony Jameson,
Course 24: Choice and Decision Making for HCI - Course
Community: user experience
Contribution & Benefit: Find out how users of your systems make choices and decisions - and how you can help them make better ones.
Abstract » People are constantly making small choices and larger decisions about their use of computing technology, such as:

- "Shall I use this new application as a replacement for my current one?"

- "Which privacy settings are best for me? Should I even take the trouble to figure them out?"

- "Shall I make a contribution to this on-line community?"

- "If so, which of the two available methods should I use?"

The ways in which users make these "preferential" choices can involve a wide range of processes, such as anticipation of consequences of actions, social influence, affective responses, and intuition based on prior learning. This course offers an up-to-date synthesis of relevant research in psychology, illustrated with HCI examples, that will enable you to analyze systematically the choices made by the users that you are interested in. This type of analysis will be useful in the design and interpretation of studies that involve users' preferential choices and in the generation of strategies for helping users to make better choices.

ORIGINS: This course was successfully introduced at CHI 2011.

FEATURES:

- Discuss, with reference to concrete examples, representative types of choice and decision problem faced by users of computing technology.

- Learn how to go beyond current HCI analyses of these problems by applying concepts and results from several relevant areas of psychological research.

- Take away supplementary materials that expand on the discussion in the course and help you to apply its analytical framework in your own work.

AUDIENCE: HCI researchers, students, and practitioners who want to understand and support the choices and decisions of users of the systems that they design or study.

PRESENTATION: Lecture segments + familiarization with worksheets designed for later independent use.

COURSE WEBSITE: http://dfki.de/~jameson/chi12-course-jameson/