Comfortable Aging

Case Study & Paper

May 10, 2012 @ 09:30, Room: 16AB

Chair: Volker Wulf, University of Siegen, Germany The Path From Studying Elder Communication to a Public Location-Based Video Service - Long Case Study
Community: user experience
Contribution & Benefit: We present the design path from studying communication across generations and distance to an open location-based media platform. Can help anyone involved in designing from field data.
Abstract » We describe our research path that took us from studying communication needs across distance and generations, to a small-scale study of a person-to-person location-based video service, and finally to a public beta of which extends this service to support public video sharing and historical content. The process was not a clear, linear design path, but one of an unexpected change in focus that resulted in the current service which goes beyond the original vision of tools for inter-generational communication. We will describe our research methods as well as key findings from each step of our journey and conclude with implications for similar product concept generation activities.
Enabling Self, Intimacy and a Sense of Home in Dementia: An Enquiry into Design in a Hospital Setting - Paper
Community: design
Contribution & Benefit: An interactive art piece to meaningfully engage people with severe dementia in a hospital setting. Highlights design spaces for aspects of personhood, intimacy, sense of self and home in dementia.
Abstract » Design and digital technologies to support a sense of self and human relationships for people living with dementia are both urgently needed. We present an enquiry into design for dementia facilitated by a public art commission for an adult mental health unit in a hospital in the UK. The interactive art piece was informed by the notion of personhood in dementia that foregrounds the person's social being and interpersonal relationships as sites where self is maintained and constructed. How clients, clients' family members and staff used the piece is reported and insights related to the notions of home, intimacy, possessions and self are presented. The art piece served as window on both dementia and the institution leading to a number of insights and implications for design.
ICT-Development in Residential Care Settings: Sensitizing Design to the Life Circumstances of the Residents of a Care Home - Paper
Community: design
Contribution & Benefit: The paper describes a case study in ICT use by and for elderly people in a care home. It rehearses methodological and analytic themes when working with this population.
Abstract » In this paper we wish to contribute to the recent ICT-design for and reflection of the application field of residential care homes. In doing so, the contribution of the paper is twofold: we wish to highlight some aspects of the every-day life of institutionalized elderly people � trust, sociality, and memory � which not only provoke reflection on design ideas but also on the socio-technical nexus in which design for the elderly has to take place. This domain, we suggest, is one where the �parachuting in� of technology is unlikely to prove successful, for reasons we examine below. Further, we suggest that design for and with the elderly carries with it some specific problems. We illustrate our methodological reflections by means of an ongoing empirical research project which aims at the development of a large-screen display for a residential care home.
Investigating Interruptions in the Context of Computerised Cognitive Testing for Older Adults - Paper
Contribution & Benefit: Interruptions in the home pose a threat to the validity of self-administered computerised cognitive testing. Describes an experiment investigating the effects of interruption demand on older adults' test performance.
Abstract » Interruptions in the home pose a threat to the validity of self-administered computerised cognitive testing. We report the findings of a laboratory experiment investigating the effects of increased interruption workload demand on older adults' computerised cognitive test performance. Related work has reported interruptions having a range of inhibitory and facilitatory effects on primary task performance. Cognitive ageing literature suggests that increased interruption workload demand should have greater detrimental effects on older adults' performance, when compared to younger adults. With 36 participants from 3 age groups (20-54, 55-69, 70+), we found divergent effects of increased interruption demand on two primary tasks. Results suggest that older and younger adults experience interruptions differently, but at no age is test performance compromised by demanding interruptions. This finding is reassuring with respect to the success of a self-administered computerised cognitive assessment test, and is likely to be useful for other applications used by older adults.