Chair: Ian Li, Carnegie Mellon University, USA
ShutEye: Encouraging Awareness of Healthy Sleep Recommendations with a Mobile, Peripheral Display
Contribution & Benefit: Describes a field study of an application for mobile phones that uses a peripheral display to promote healthy sleep habits. Can help designers of mobile applications for behavioral awareness.
Abstract » Sleep is a basic physiological process essential for good health. However, 40 million people in the U.S. are diagnosed with sleep disorders, with many more undiagnosed. To help address this problem, we developed an application, ShutEye, which provides a peripheral display on the wall-paper of the user's mobile phone to promote awareness about recommended activities that promote good sleep quality. Based on preferences about the user's desired bed-time and activities' for example, consuming caffeine or performing vigorous exercise. ShutEye displays guidance about when engaging in those activities is likely to affect sleep without requiring any explicit interaction from the user. In this paper, we describe ShutEye and results from a four-week field study with 12 participants. Results indicate that a simple, recommendation-based peripheral display can be a very low-effort but still effective method for improving awareness of healthy sleep habits. We also provide recommendations about designing peripheral displays and extend insights for designing health-based mobile applications.ACM
Using Mobile Phones to Present Medical Information to Hospital Patients
Contribution & Benefit: We provided 25 emergency department patients with a mobile phone interface to near-real-time data about their care. Our study indicates that this is a promising approach to improving patient awareness.
Abstract » The awareness that hospital patients have of the people and events surrounding their care has a dramatic impact on satisfaction and clinical outcomes. However, patients are often under-informed about even basic aspects of their care. In this work, we hypothesize that mobile devices - which are increasingly available to patients - can be used as real-time information conduits to improve patient awareness and consequently improve patient care. To better understand the unique affordances that mobile devices offer in the hospital setting, we provided twenty-five patients with mobile phones that presented a dynamic, interactive report on their progress, care plan, and care team throughout their emergency department stay. Through interviews with these patients, their visitors, and hospital staff, we explore the benefits and challenges of using the mobile phone as an information display, finding overall that this is a promising approach to improving patient awareness. Furthermore, we demonstrate that only a small number of technology challenges remain before such a system could be deployed without researcher intervention.ACM
Engagement with Online Mental Health Interventions: An Exploratory Clinical Study of a Treatment for Depression
Contribution & Benefit: A clinical study of an online intervention for depression designed to maximise client engagement using a range of strategies. Yielded high user engagement and clinically significant improvements in depression scores.
Abstract » Online mental health interventions can benefit people experiencing a range of psychological difficulties, but attrition is a major problem in real-world deployments. We discuss strategies to reduce attrition, and present SilverCloud, a platform designed to provide more engaging online experiences. The paper presents the results of a practice-based clinical study in which 45 clients and 6 therapists used an online Cognitive Behavioural Therapy programme for depression. Pre and post-treatment assessments, using the Beck Depression Inventory, indicate a statistically significant improvement in depressive symptoms, with a large effect size, for the moderate-to-severe clinical sub-sample receiving standalone online treatment (n=18). This group was the primary target for the intervention. A high level of engagement was also observed compared to a prior online intervention used within the same service. We discuss strategies for design in this area and consider how the quantitative and qualitative results contribute towards our understanding of engagement.ACM
Best Intentions: Health Monitoring Technology and Children
Contribution & Benefit: Presents suggestions for development of health monitoring technology intended to enhance self-care in children without creating parent-child conflict. Provides designers an understanding of the impact of emotional response to technology.
Abstract » In this paper we describe findings from two studies aimed at understanding how health monitoring technology affects the parent-child relationship, examining emotional response and barriers to using this type of technology. We present suggestions for the design of health monitoring technology intended to enhance self-care in children without creating parent-child conflict. Our recommendations integrate the study findings, developmental stage specific concerns, and prior HCI research aimed at children's health.ACM