Hunting for Fail Whales: Lessons from Deviance and Failure in Social Computing
Contribution & Benefit: This panel discusses how social behaviors like theft, anonymity, deviance, and polarization contribute to both the failure and success in diverse online communities.
Abstract » Social computing technologies are pervasive in our work, relationships, and culture. Despite their promise for transforming the structure of communication and human interaction, the complex social dimensions of these technological systems often reproduce offline social ills or create entirely novel forms of conflict and deviance. This panel brings together scholars who study deviance and failure in diverse social computing systems to examine four design-related themes that contribute to and support these problematic uses: theft, anonymity, deviance, and polarization.